AF Marketing Strategy - 1704 Words

Xiao Shen Dr. Linden Dalecki Basic Marketing Due: 2011/4/22 Marketing Mix Paper---Abercrombie amp; Fitch Abercrombie amp; Fitch is an American retail clothing chain store established in 1892. Currently, Abercrombie amp; Fitch are primarily in US, but also in Canada where retail stores are located. It sells men’s and women’s jeans, tees, tank tops, outerwear, sweatshirts, accessories, etc. Abercrombie amp; Fitch’s main target market is male and female teens and collegiate demographic who lean on parents for financial sustenance. Abercrombie amp; Fitch’s main target market is around college students and teen people(high-school students and pre-college students). It attracts mid-to-upper class family who are willing to spend a little†¦show more content†¦The third element is place, also known as distribution. Place is associated with all the decisions involved in obtaining the â€Å"right† product to the target markets place, getting the products from manufactures to ultimate consumers. A product isnt ideal to a customer if it isnt available at t he time and place its wanted. The Place for Aamp;F products is the actual Aamp;F stores which all look the same and are all located in fairly decent and more upscale areas inside of shopping malls. The exterior of the modern canoe store design features white molding and black louvers. The currently featured marketing image directly faces the entrance. The interior is lit with dim ceiling lights and spot lighting. Fierce, an Aamp;F fragrance for men is automatically sprayed from the lighting tracks by employees. Electronic dance music meant to create an upbeat atmosphere may be played at sound levels as high as 90 decibels, exceeding the corporate policy of 80 decibels and comparable to heavy construction machinery and harmful to the ears. The company operates 1,069 stores across all four brands. The Aamp;F brand has 325 locations in the United States, four in Canada, one in London, one in Milan, one in Tokyo, one in Copenhagen, one in Madrid, one in Paris, one in Brussels, one in Du blin, and one in Hong Kong. Aamp;F also has its own online stores available for only US. At last but definitely not least, we will talk about price. Price is concernedShow MoreRelatedMarketing strategies adopted by FN Dairies2521 Words   |  11 PagesIntroduction Fraser and Neave Limited (FN) has its origins, more than a century ago, in the spirited decisions of two enterprising young men, John Fraser and David Neave, who diversified from their printing business to pioneer the aerated water business in Southeast Asia in 1883. From a soft drinks base, FN ventured into the business of brewing in 1931, dairies in 1959 and glass bottle manufacturing in 1972, property development and management in 1990 and publishing printing in 2000. A renownedRead MoreMarketing and Easy Ref994 Words   |  4 PagesGlobal Marketing TRUE/FALSE 1. When practicing international marketing, a company becomes more involved in local marketing environments than it does in export marketing. ANS: T PTS: 1 DIF: Easy REF: p. 7 NAT: Analytic 2. Regional and political integration favor a pan-regional marketing strategy. ANS: T PTS: 1 DIF: Easy REF: p. 7-8 NAT: Analytic | Diversity 3. The formation of NAFTA encourages more multinational companies to adopt multidomestic strategies. ANS: F PTS: 1Read MoreJamba Juice Case1399 Words   |  6 PagesDiscuss the marketing strategy for Jamba Juice and how it is positioning itself. Do you agree with this strategy? 4. If you were a marketing director for Jamba Juice and were asked to develop an advertising and media plan which vehicles might you use to build awareness and generate traffic. 5. Do an assessment of the financial health of the company. 6. 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Essay on The Immorality of Child Labor - 1221 Words

The Immorality of Child Labor Child labor is a serious moral issue. There have been many controversial debates over whether it should be legal or not. Two different viewpoints on the subject exist. Many argue that child labor is morally wrong and that the children should not work, no matter how poverty stricken their family might be. Advocates and major corporations that support child labor argue that it is good because it gives poverty-stricken families a source of income. Child labor first appeared with the development of domestic systems (when people became civilized). It was widely practiced in England, America, and other countries during the 16th-18th centuries. Children were paid very little for the dangerous†¦show more content†¦His ?Master? gave him no money for the long hours he worked. He also stated that he was ?hit again and again.?(Kielberger, 6.) Children who are forced to work also miss out on life and their chance for a good education. ?In Pakistan, I talked to a boy making bricks. He had been sold into labor by his grandfather to pay a debt. ?Would you like to go to school I asked him. ?What is school he asked me.? (Kielberger, 5.) In India, only 64% of males and 39% of females are literate. When children are forced to work at a young age, they can also develop serious health problems. ?Health problems are compounded for children because they are more susceptible than adults to the types of illnesses and injuries associated with occupational hazards.? (Parker, http://www.busph.bu.edu/Gallery/Introp.html.) Child labor is necessary in some places because poor families need the extra income this will bring. Poverty is the reason many children go to work. In India, 37% of the urban and 39% of the rural populations live in poverty. (Unknown.) Studies have ?revealed a positive correlation- in some instances, a strong one- between child labor and such factors as poverty.? (Melara-Kerpelman, 1996.) Also, a poll taken of child laborers revealed that 63.74% said the reason they worked was poverty. (Unknown.)Many parents make their children work because there are no alternate sources of income. In many economically depressed countries where childShow MoreRelatedSociological Criticism of William Blake’s Poetry Essay1506 Words   |  7 Pagespoetry collections Songs of Innocence and Songs of Experience illustrate Blake’s despair regarding the unjust and unequal society of 18th century England. In â€Å"The Chimney Sweeper,† Blake expresses his anger at the late 18th and 19th centurys use of child labor in urban England. In â€Å"London,† Blake illustrates the d epressing class oppression prevalent in the streets of the city. 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Health Care Providers Free Essays

HIPAA is a very important health care law that all health care providers are required to comply with and is designed to simplify administrative aspects of health care. Established in 1996 HIPAA is used to protect and secure the privacy of patients’ health care information and health insurance portability. It also standardizes electronic data transactions(Austin, Wetle, Wetle, 2012). We will write a custom essay sample on Health Care Providers or any similar topic only for you Order Now Health Insurance Portability and Accountability Act or HIPAA is a federally enacted law, although if the state has stricter guidelines healthcare providers must fallow the state’s law. For example HIPAA requires the health care provider to keep documents for 6 years after the last date of service, and the state requires health care providers to keep documents for 10 years after the last date of service, than the health care provider must fallow the states guidelines for these types of things. There are many key facts that a health care employee should know about the HIPAA law. On the first date of service the patient must be presented with a written HIPAA notice, although they are not required to sign the notice to receive treatment. The health care provider must have record of a good faith effort, and document the refusal with a reason for the refusal as well. The HIPAA notice must be written in plain language, state the rights the patient has, how their protected health information (PHI)is used and disclosed, and how to contact HIPAA with questions or complaints. Health care providers must promptly revise and distribute notices when there are any changes. Spoken, written, and electronic information are all protected under HIPAA. HIPAA stresses to health care providers that they must avoid incidental use and disclosing patient information. Violation of this can result in severe consequences such as civil fines of up to $50k, 1 year in prison or both, obtaining information on false pretenses result in 5 years of prison time or $100k in fines, or both, If protected health information is disclosed a $250k fine or 10 years of prison time or both is imposed. All of these consequences are per violation. These regulations affect everyone involved with the health care facility because it affects how people do their jobs, what resources are available to them, how the patients are treated, and how well the employees fallow the regulations. How to cite Health Care Providers, Papers

Exploring Technology Realtek Industries

Question: Describe about the Exploring Technology of Realtek Industries ? Answer: Executive summary Realtek Industries (RI) aims in designing, developing and producing different types of gadgets and provides high quality service to the customers. RI provides face-to-face training to the customer service department in the interval of every single month. This training includes the improvement of the performances of the customer service representatives to provide best service to the customers. Realtek Industry is now planning to conduct a meeting in every month with the customer service representatives so that their problems can be easily solved and they can ask some other questions regarding to their job. This report helps in recommending the customer service representatives, so that they can improve their performance and can provide best service to the customers. Introduction The aim of this paper is to identify some of the questions asked regarding a scenario related to Corporate Training Collaboration of Realtek Industries (RI). Realtek Industries involves with designing, developing and producing high-quality widgets and present those with best customer service in the market. Face-to-face training sessions are conducted for the customer service representatives on a monthly basis for providing best and innovative service to the customers. RI is also planning in conducting face-to-face meetings in which there will be a discussion on the additional questions and modern opportunities those will influence the services provided to the customers. This meeting also helps the industry in collecting the information of the modern electronic products that are popular in the current market. The discussion of the modern technologies such as cloud computing, Big Data and online conferencing are also provided in the report that will help Realtek Industries in case of i mproving the business operations of the organization. Recommendations that may help the industry in case of providing best solutions to the questions of the representatives are also outlined in the paper. Problem and challenges Customers need and requirements are highly influenced by the invention of modern technologies and modern type of services. In case of providing essential service to the customers, many problems and challenges that are faced by the Customer service representatives of RI are addressed below: Understanding customers requirement: Customer service representatives will face several problems if they are not able to acquire a modern type of services that may satisfy the customers. It will also create problems in case of generating revenue in the company. Some of the customers like to give priority to the price of the products whereas some are influenced by the quality of the products and like to purchase it at a higher price (Xiao, Liu Ai 2010). Customer service representatives of RI should have the capability to understand the interest of the customers in case of choosing the products. If the Customer service representatives fail to understand the requirements of the customers, then they cannot be able to provide necessary service to them. Implementation of modern technology: There are several customers who liked to get the best service through the online media and will be unsatisfied if delay takes place in case of getting the reply to their queries (Zhao Chan 2014). RI provides essential training to the customer service departments in case of providing effective service to the customers. However, it is not sufficient to train the employees of the customer service department; it is also necessary to implement modern technologies in the department so that no problem may face by the staffs in case of providing best service to the customers (Wu Huang 2013). Therefore, implementation of modern technology will also generate a bigger challenge in the industry. Regarding query of the customer: Most of the customers are highly focused on purchasing the products with lower price, but their need is to get the best quality with modern technologies. Customer service representatives can face several problems in case of dealing with such types of customers (Winton Lim 2014). Some customers are so annoying that they ask unnecessary question to the representatives regarding the quality of the products. The duty of the representatives is to be calm and try to answer all the questions of the customers without showing any disrespect behavior (Wu Chen 2014). Therefore, effective training is necessary for the customer service representatives to deal with those customers. Problems will take place in monthly training: Different customer service representatives will face different problems in the several segments of the customer service department (Wang, 2012). For example, customer service representatives who deal with the customers using the online system faced different problems than the representatives who deal with the customers using the offline system. Therefore, the trainer should be prepared for all types of problems faced by the customer service representatives and tried to provide effective answers to all of the questions. All the problems those are discussed in the above sections are required to be solved in the monthly meeting so that the customer service representatives can easily handle any situation that they faced with the customers. Demographic information Demographic information is the characteristics of the people who are involved with the business that the company can use in case of doing its planning and strategies for sales and services. In this particular case, the demographic information of the customer service representatives of RI is identified (Zacher 2014). The information of acquiring training is mainly given in the case that is not sufficient for the conducting meeting. Therefore, before conducting the monthly meeting, RI is required to analyze some other demographic information about the customer service representatives. These are such as the knowledge of the representatives regarding the products; interest in serving the customers; ability to remain calm in the required situation; problems identifying and solving skill; time management skill; ability to accept the change; and verbal and written communication ability (Stahl et al. 2014). The customer service representatives required to have all of the detail information a nd knowledge of the products that they provide to the customers. They should have the capability of answering all types of questions such as price, quality, warranty, facilities, configuration, etc. that the customers asked regarding the products. Any wrong answer or unnecessary reply may confuse the customers and their trust regarding the company may be reduced. The companys representative may serve the customers effectively only if they will do their job by loving it. According to Lin Guo (2012), it is noticed from the previous records that the customer service representatives has become successful in the case of convincing the customers to purchase the products only if he loves his job. The ability of the staffs of the customer service department in case of remains calm in arguing or answering the customers is necessary to be known to the management. This ability is necessary to provide effective service to the customers. The problem identifying and solving skills are necessary for the customer service representatives. They should have the ability to identify the problems that are faced by the customers in case of choosing the products. The representatives should understand the need of the customers and should have the ability to provide the suitable products to the customers according to their need and requirements. The time management skill is a necessary that a customer service representative should have. He should not spend his whole time in serving only one customer. He should manage his time in providing the same service to all of the customers arrived in the shop. In addition, the customer service representatives who are handling the customers using the online system should have a faster typing skill. They should have the ability to reply a large number of customers who are providing their queries in the website of the companies (Zacher 2014). Management should ensure that they will recruit the customer service representatives who can accept any changes takes place in the rules and regulation of the industry. The ability to accept change is essential to have to all of the employees of the organization. The most important characteristic that a customer service representative should have is the communication skill (verbal and written). Verbal communication is important to the customer servic e representatives present in the offline stores of the company. It is also important to the sales person who is traveling house to house for selling the products. Written communication skills are necessary to have to customer service representatives, handle the online services provided to the customers. This demographic information of the customer service representatives should be known to the management of the company for recruiting effective customer service representatives in the organization (Kuze, Kominami Murata 2014). Effecting training and recommendations are also required to be given to the customer service representatives regarding using all these skills in their work when necessary. Additional questions The meeting will be very much effective for the trainers and the customer service representatives. From the conducted meeting, the trainer will get the opportunity to understand the problems faced by the customer service representatives in case of handling different types of customers (Khoshnoodi, Fazlollahtabar Mahdavi 2013). It also helps them to find new ways to solve the problems if there will be any new problems arise which is not faced by the representatives in the previous time (Scarbrough et al. 2013). Hence, the solutions regarding these problems can also be identified to prevent it from happening again. For example, if it is seen that the customer service representative faces some problems in dealing with the customers by providing them the quality and characteristics of the new products, then the trainer may suggest them to keep the details in the stores by the source of both hard copy and soft copy. The customer service representatives will get several advantages regarding the improvement of the ability in providing best service to the customers. Customer service representatives can also improve their skills and knowledge from this meeting. The answer to the discussed problems that are faced by the customer service representatives in case of dealing with the customers will be provided in the meeting. Moreover, some other answers may also be helpful for the customer service representatives in case of dealing with different types of customers in both online and offline field. These questions are such as Q1: How the representative can deal with the customers who are providing their queries through the online system if the delay occurs in replying because of network problem and the customers are not ready to understand the problem and blame the representative for the delay (Kahlon, Neal Patterson 2014)? Q2: What is necessary to do in the situation when customers provide a bad review to the service of the representatives after getting a good response from them (Kuze, Kominami Murata 2014)? Q3: What electronic equipment may be helpful to be taken with the customer service representatives in case of receive to the customer house for selling the products? Is it will be useful to carry all the gadgets with him, or the prototype should be taken with him? Q4: How the modern technologies implemented in the organization will be helpful more than the older one? Q5: How the experience of using the old technologies may be used to handle the new technologies? Q6: What are the other strategies that the customer service representatives may use in case of convincing the customers to buy the products? Q7: Is it necessary to collect the feedbacks of all of the customers? What problems will takes place if feedbacks of some of the customers are missed to be taken? Factors that needs to consider for making Recommendation Cognitive behavioral therapy (CBT) Cognitive behavioral therapy is a kind of recommendation that can be drawn to address the problem of customer service representative for remaining calm in the different situation. The trainer of RI should train the customer service representative by the way of cognitive behavioral therapy (Zhao Chan 2014). This theory will be helpful for the customer service representative for removing stress and anxiety that they face in convincing the customers. As RI provide a widget, and there are many companies who also provides widget so the customer service representative are to convince the customers a lot in making their product as competitive (Faustino et al. 2015). In such a situation the customer service representatives are to feel a lot of anxiety and pressure. Although CBT cannot remove all problem, but it can show the way of dealing with the problem so that the customer service representative can remain cool in a different situation. Quality Circle A quality circle is considered to be a participative management process that would be very much helpful in solving the problems of the customer representatives of RI in identifying the problems and solving them. Customers service representative of RI sometimes faces the problem of identifying the exact needs of the customers. It is the common trend of the customers to be confused with various technological products. So the customer representatives are to identify what product will be best suited for which customer and offering that product to that customer. Quality Circle should be adopted for the customer service representative of the RI, where the management should allow the customers service representative to enlist them in discussing the actual problem faced by them and finding a solution to that problem related to their service (Sinha et al. 2012). Being available at time and creating customers It is the part of personal touch that the management of RI should train to their customer service representatives for time management. In the case of online delivery of the widget, the management of RI should suggest the representatives to deliver the product at an exact time and to meet occasionally the customers personally. Management should teach the representative the way of self-monitoring, in which the representatives would analyze themselves on how much time they are spending on which customer and after that making a note of changing point they require (Dou Zong 2014). In a case of time management, the representative should prioritize the urgency of every obligation. It is very important because the allocation of time to really important obligation would minimize the time involved in unimportant obligation. Management should assign a particular representative to a particular customer so that they can make a good relationship with each other. Increasing Adaptability Every customer is different from each other. Especially the customers of technological products are different from each other as there are various technologies available in the market (Wu Chen 2014). In such a situation, RI faces a lot of different customers that the customer service representatives are to face. The customer tends to change from one week to other. Management who are providing training to the customer service representative should train the representatives in handling surprises, changing moods of customers and adopt these changes accordingly. It should be one of the most effective learning processes of the customer service representatives training program. Improving verbal communication As it has been seen from the case that representatives of RI are very proficient in technology they have a deep knowledge about the modern technology (Alatiq 2014). The representatives sometimes talk to the customers by using such technical jargons that are impossible for the customers to understand. In such a situation the management of RI should train representative about using understandable language that the customers understand if the customers lack technological knowledge. The management should also train the representative for being clear and concise while interacting with the customers. Technology solution Different technologies can be used in case of providing best solutions to the problems that are outlined in the above section. Modern technologies are also used in case of securing the information and data present in Realtek Industries. These technologies are such as big data technology, cloud-computing technology and the online conferencing (Lu et al. 2014). These technologies are also useful in case of proving monthly training to the customer service department by collecting necessary information regarding the service provided to the customers from the internet blogs and posts. Justification of technology selection Big Data technology is used in many large and small organizations to solve different problems such as online service, effective communication, feedback collection and privacy and security. Big Data technology can be used to provide a clear network to the server of the organization that will help the customer service representatives to provide the best service regarding the queries of the customers. The application of the Big Data technology is very much effective in a case of collecting the feedback from the customers regarding the products from the customers of different places (DuÃ…Å ¸e Negrea 2014). The sources of these feedbacks are such as social media, online website of the company and the audio and video posted by the customers on different blogs and sites. The Big Data technology can be implemented in the customer service department of Realtek Industries. It will facilitate the customer service department in providing better service to the customers. The information of the customer's name, address, credit or debit card, transaction, etc. is can be safely kept in the database of the organization (Haron, Sabri Jamil 2014). None of the information of the customers can be used with the permission of the customers for the personal use of the organization. Big Data technology will solve most of the technical problems those take place in the customer service department regarding the storing and securing the data of the customers in the organization (Alahuhta, Abrahamsson Nummiaho 2013). Big Data technology is also useful for searching the modern collection of the electronic resources that are used in the large organizations and are in the leading position in the international market. These electronic resources are such as database, security , electricity consumption, etc. are includes in the products of Realtek Industries to improve the efficiency of the organization. Cloud computing is a modern technology that will help the customer service representatives to get the information of the products, anytime in anywhere (Hunter, 2013). The necessary things required regarding using the Cloud computing system in case of providing better service to the customers are such as the tablet, computer or mobile phone and the internet connections. Cloud computing technology will solve the problems that are faced by the customer service representatives in the stores (Chen, Huang Chen 2013). It will provide new opportunities to the customer service representatives regarding providing all details of the products that are stored in the computing system of the organization. As the customer service representatives are expert in using the activities of the computers hence, this modern technology can be easily accepted by them. No much training process are required to be given to the customer service representatives regarding using the new technology that will also reduce the total implementation cost of the system. One of the necessary technologies that may use in the Realtek Industries in a case of conducting the meeting with all of the customer service representatives of the organization is the online conferencing (Schaefer, Erskine 2012). Online conferencing is used in the organization so that the meeting can be conducted at the same time with the employees present in different places. Using this technology there will be no necessary for conducting the meeting in a larger place. The essential things that are required for conducting the online conferences are computer or mobile, internet facility and an efficient place from the available employees. The applications that can be useful in case of conducting the online conferences in Realtek Industry are Skype, Video Conferencing, etc. The online conferences may be helpful for the employees or the executives those are unable to reach the organization where the main meeting is conducted. Conclusion The conclusion that can be made from this report is that modern technologies will help Realtek Industries to solve several problems those take place in the customer service department of the organization. These modern technologies are such as big data technology, cloud-computing technology and online conferencing. These technologies will help the organization to conduct the monthly meeting easily in anywhere. It is also given in the report that these technologies are very much useful in case of finding out the solution of the problems and the questions of the customer service representatives of the Realtek Industries regarding the service provided to the customers and the operations of the business. Reference List Alahuhta, P., Abrahamsson, P., Nummiaho, A. (2013). On Exploring Consumers' Technology Foresight Capabilities-An Analysis of 4000 Mobile Service Ideas.arXiv preprint arXiv:1309.5735. Alatiq, Y. (2014). Transdiagnostic cognitive behavioral therapy (CBT): case reports from Saudi Arabia. The Cognitive Behaviour Therapist, 7. Chen, S. H., Huang, M. H., Chen, D. Z. (2013). Exploring technology evolution and transition characteristics of leading countries: A case of fuel cell field.Advanced Engineering Informatics,27(3), 366-377. Dou, R., Zong, C. (2014). Application of Interactive Genetic Algorithm based on hesitancy degree in product configuration for customer requirement. International Journal Of Computational Intelligence Systems, 7(sup2), 74-84. Due, D., Negrea, G. (2014). The Business Community To Support The Training Of Prospective Students/Employees. Balkan Region Conference On Engineering And Business Education, 1(1). Faustino, V., Catarino, S., Lima, R., Minas, G. (2015). Biomedical microfluidic devices by using low-cost fabrication techniques: A review. Journal Of Biomechanics. Haron, H., Sabri, S. M., Jamil, N. (2014). Exploring Technology Use in Reminiscence for Elderly Knowledge Recall.Aust. J. Basic Appl. Sci,8(5), 469-477. Hunter, J. (2013). Exploring technology integration in teachers classrooms in NSW public schools.Unpublished PhD dissertation. University of Western Sydney. Kahlon, S., Neal, A., Patterson, T. (2014). Experiences of cognitive behavioral therapy formulation in clients with depression. The Cognitive Behaviour Therapist, 7. Khoshnoodi, R., Fazlollahtabar, H., Mahdavi, I. (2013). A sustainable reverse supply chain for customer requirement fulfillment. 10.5267/J.USC, 1(1), 45-56. Kuze, N., Kominami, D., Murata, M. (2014). A predictive mechanism for enhancing the adaptability of self-organised routing. IJBIC, 6(6), 384. Lin, L., Guo, G. (2012). Customer Requirement Driving New Product Concept Generation Method Based on Nave Bayes Cluster and RST. AMR, 490-495, 2160-2164. Lu, J., Lu, C., Yu, C. S., Yao, J. E. (2014). Exploring factors associated with wireless internet via mobile technology acceptance in Mainland China.Communications of the IIMA,3(1), 9. Scarbrough, H., Swan, J., Amaeshi, K., Briggs, T. (2013). Exploring the Role of Trust in the Dealà ¢Ã¢â€š ¬Ã‚ Making Process for Earlyà ¢Ã¢â€š ¬Ã‚ Stage Technology Ventures.Entrepreneurship Theory and Practice,37(5), 1203-1228. Schaefer, R. A. B., Erskine, L. (2012). Virtual Team Meetings Reflections on a Class Exercise Exploring Technology Choice.Journal of Management Education,36(6), 777-801. Sinha, S., Yeric, G., Chandra, V., Cline, B., Cao, Y. (2012). Exploring sub-20nm FinFET design with predictive technology models. InProceedings of the 49th Annual Design Automation Conference(pp. 283-288). ACM. Stahl, G., Law, N., Cress, U., Ludvigsen, S. (2014). Analyzing roles of individuals in small-group collaboration processes. Intern. J. Comput.-Support. Collab. Learn., 9(4), 365-370. Subbulakshmi, S. (2014). A Study on Participation in Decision Making Among Members of Quality Circle in Manufacturing Companies. IOSR Journal Of Business And Management, 16(4), 25-31. Wang, H. (2012). Modular Product Configuration Design For Customer Requirement-Driven Engineering. Chinese Journal Of Mechanical Engineering, 41(04), 85. Winton, P., Lim, C. (2014). Supporting Inclusion Through Technology-Enhanced Knowledge Networks. Inclusion, 2(3), 160-174. Wu, I., Chen, J. (2014). A stage-based diffusion of IT innovation and the BSC performance impact: A moderator of technology "organization"environment. Technological Forecasting And Social Change, 88, 76-90. Wu, I., Huang, C. (2013). Analysing complaint intentions in online shopping: the antecedents of justice and technology use and the mediator of customer satisfaction. Behaviour Information Technology, 34(1), 69-80. Wu, J. (2014). Customer Satisfaction in the Context of Online Gaming Service:. International Journal Of Business Analytics, 1(3), 63-80. Xiao, Z., Liu, Q., Ai, Q. (2010). Acquisition and Analysis of Customer Requirement Information. AMR, 139-141, 1468-1471. Zacher, H. (2014). Individual difference predictors of change in career adaptability over time. Journal Of Vocational Behavior, 84(2), 188-198. Zhao, K., Chan, C. (2014). Fostering collective and individual learning through knowledge building. Intern. J. Comput.-Support. Collab. Learn., 9(1), 63-95.

Whats New in Neve 2.0 A Look at the New Features in Our Flagship WordPress Theme

When we released our Neve theme in September 2018, we wanted to give you a lightning fast theme built for a new era of web development. We havent been resting on our laurels, though, and in the ten months since that initial release, weve been hard at work making Neve the ultimate WordPress theme for beginners and experts.Today, were finally ready to reveal Neve 2.0s exciting features designed to give you total control over your web building experience. 🎉 Weve also continued to add Elementor and Block Editor options to make it easy to build your website according to your goals and vision, and weve also added more starter sites, so you can get your sites up and running quickly without sacrificing any quality or attractiveness.Were excited about these enhancements to Neves core flexibility, and we think its our most impressive theme yet. In fact, we were so excited that we used Neve when we redesigned the ThemeIsle site. So, without further ado, lets dive in to see what you can achieve with Neve.Heres what you get with the Neve 2.0 themeNeve is a lightweight theme with AMP integration and page builder compatibility.The new drag-and-drop Header and Footer builder  helps you build the perfect site from head to toe.You can customize your layouts and page widths with the LayoutBooster feature.The new BlogBooster feature adds controls and features to give you more control over your blogs layout and appearance.Neves WooBooster adds more options for your WooCommerce store to present your products in a more attractive light.The new typography controls give you more control over your headings and text, including text-transform.Youll get  more color controls than ever before.Neves  built-in mega menu functionality  helps you add the menu style that Nielsen says  helps you sell more (or meet other business goals.You can get started faster than ever with  more importable demo sites built with Elementor or the WordPress Block Editor (Gutenberg).The all-new Pro Add-on gives you even more options for the BlogBooster, WooBooster, Advanced Custom Layouts, and more.Neve is translation ready with the seal of approval from both WPML  and  Weglot,All of the new features complement and build upon the original theme to increase the adaptability without sacrificing the speed.Lets take a deeper look at some of these new featuresHeader and Footer BuilderWhen it comes to your relationship with your users, few elements are more important than the header. This is often the first thing people see and it has a huge impact on users journeys. Unfortunately, the header was also one of the most challenging elements to change. Thats all changed with Neve 2.0s Header and Footer Builder.Now, you can build your header by dragging and dropping all the important elements in the real-time WordPress Customizer. Youll be able to create a header that is unique to your brand without sacrificing any of the usability that keeps visitors on your site. Plus, youll fi nd it easier than ever to keep up with trends and changing tastes.Each of the components is highly customizable and we love the menu style options. You can change all of the style elements in your menu right from the Customizer:Better yet, you can build unique header layouts for mobile and desktop right from the Customizer. You can also control the padding and margins for each individual element to help you get the perfect placement.Neve 2.0 layout optionsWith Neve 2.0, you will enjoy a new range of options for your page layouts. The binary option of narrow and full-width is more diverse with options to control the container width on individual pages.You will be able to design and adapt your layout according to function. For example, you can ensure your blog prioritizes readability with narrow pages while retaining a distraction-free shopping experience on your WooCommerce product or shop pages. The simple click-and-slide interface will help you create the perfect balance for your e ntire range of content.Blog layout optionsThe new blog layout options in Neve 2.0 are perfect for content creators who are interested in playing with their metadata.Neve has three grid options with more options available for the number of columns and masonry layouts. You can also set the perfect teaser with control over the excerpt length.And if you have a lot of content, you will also enjoy the ability to set infinite scroll or page numbers in the post pagination options. Finally, you can control the content order and metadata to get the perfect look every time.For your single posts, you can order or remove any of the elements, from the title and metadata through to the thumbnail or even the content itself:WooCommerce shop and product controlsYoull now have more control than ever over your WooCommerce shop and product pages. You can experiment with different sidebar layouts or container widths to find the combo that maximizes your stores shopping experience:Beyond that, you can add exclusive products to your single products pages to promote different categories from your product range.Elementor and Block Editor integrationsWeve recognized the arrival of the new WordPress block editor and the continued popularity of page builders with Neves back-to-front integrations. Whether you work in the back-end or the front-end, you will enjoy the editing experience that brings WYSIWYG editing closer to reality.By displaying Neves settings in the editor, youll enjoy a safer, closer alignment with your front-end. Whether you want to change widths or drop a sidebar, you will be able to do it in the back-end for your posts, products, and pages.Beyond that, you can pair Neve with Otter Blocks to get CSS animations and Neve specific blocks for your pages: Gutenberg Blocks and Template Library by Otter Author(s): ThemeIsleCurrent Version: 1.2.5Last Updated: September 10, 2019otter-blocks.zip 96%Ratings 113,328Downloads WP 5.0+Requires More importable starter sitesWe kn ow that WordPress is good for a diverse range of sites; from blogs, eCommerce stores, charities, corporate sites, and more.To help you get started no matter what your niche is, Neve has a diverse range of starter sites available right from the WordPress dashboard; no plugins required. Whats more, you can choose between sites built with the native block editor or the Elementor page builder, so that you can always have your preferred editing experience.And with Neve 2.0, you get more importable demo sites than ever before. Here are some of the new options:DoctorsRestaurantCharityHeres what you get with the Neve 2.0 Pro add-onEverything above is available for free, but were also adding some new goodies for people who purchase the new Pro add-on.  It will bring more adaptability and control with advanced options for bloggers, shop owners, and agencies.Heres what youll get with Neve Pro:Use on unlimited domains, fair use applies, available with every plan.Scroll-to-top to help your use rs return to the top of the page quickly (all plans).More Header and Footer options like a sticky or transparent menu, page header builder, social icons component and many more (all plans).Advanced Custom Layout builder which allows users to create their own custom layouts (using either Gutenberg, Elementor or custom PHP code) and use those layouts as headers or footers for the site, or place them in any of the custom hook locations available in the theme (all plans).Full access to BlogBooster module (all plans).Full access to WooBooster module which brings in some new exciting features like products videos, wishlist, multiple shop layouts, distraction-free checkout and more (Business and Agency plans only).White label functionality for agencies looking to add their branding across the entire site (Agency plans only). Check out Neve ProHow to get Neve 2.0If you want to try the new Neve 2.0, you can get started with the free verson at WordPress.org: Download Neve Free VersionGive Nev e 2.0 a try and share your thoughtsSo, thats all of the features you will find in Neve 2.0. Were excited to share all of the developments with you and we hope you will try it.After you try Neve, wed love to hear about it. If you built a new site with Neve, then drop us a line with the link; wed love to see how you used it to achieve your goals. Looking for a #WordPress theme? Check out what's new in Neve 2.0 Click To Tweet If you have any questions, or you need some more information, then we recommend joining us in the Neve Facebook Group, where experienced and new users alike come together to share hints and tips. Looking forward to seeing you there.Free guide5 Essential Tips to Speed Up Your WordPress SiteReduce your loading time by even 50-80% just by following simple tips.

Wipro Technologies Europe Essays

Wipro Technologies Europe Essays Wipro Technologies Europe Essay Wipro Technologies Europe Essay Wipro Technologies Europe In my opinion, the critical personal characteristics that WIPRO is looking for will make it easier in order to find the Indian context, this is because the type of people the company is looking for are people who have sufficient grasp of the abstract, tolerance for ambiguity, and the patience to be able to grow with them. This will make it easier for them because they Just need to find people with this characteristics or if not Just train them in order to act like that. The company was also searching for people with Indian characteristics like the esilience, the ability to remain calm and the ability to deal with uncertainty. This means that they will have to prepare themselves in order something change. Also their sales person have to be really prepared technical, they have to be able to take first, second and third level calls by their own. This type of people can be trained easily because the company already knows what are the requirements that the employees should have. The employees would be trained in order to be efficient to this requirements. Because the company want mployees that behave like Indians, but they also want diversity in the workplace, the Europeans that are hired were send to India every three or four months in order to keep their training. Also the company used the Six Sigma processes for his sales, this is a set of strategies, techniques, and tools for process improvement. This will help improve the operations of the company, also it will improve customer loyalty and thus improve the profits of the organization. . Some of the key steps that WIPRO has taken to enhance its effectiveness are on he first hand, the company tried to build cultural understanding among the Indian staff who worked on projects with the European clients. WIPRO coached the employees as much as they could before they even travel for their first time. The company also build content based on feedback from those employees who had gone abroad without any training. It was more helpful for the employees to have been coached by the company before they leave to India. The Indian employees also were enrolled in language programs. It was helpful for hem to understand different languages so that they could speak with the client without any trouble or misunderstanding. The company also encouraged his clients who lacked with experience to learn more about the Indian culture. The way to motivate workers are some of these that are stated below, Training and personal development: is important as it stimulates the employee by making them learn new skills, and keeping them interested over a longer term. Pay and pay incentives: it is an important factor for the employee when deciding to accept a Job ffer at a company. Incentives are a great way to motivate staff to achieve goals, and it becomes a reward for great achievements. Social contact: People in open plan offices always performs better than people enclosed. Employee participation and responsibility: If a person does not feel valued they may quickly lose interest, and the performance levels will drop people like to feel that they are making a difference. Non pay incentives such as an extra day off, employee of the month schemes, etc. is a reat way to motivate a team without costing the company much money. Promotion: which is really important, Companies that promotes from within have a much higher staff retention rate than companies who overlook their own staff and outsources candidates for supervisory/managerial position. Promotions also help build staff loyalty, and is a great way to motivate a team to do better. Job security: If the employees are worried about losing their Jobs they will not perform to their very best. 4. The measures implemented at WIPRO in my opinion will be effective because the ompany is investing a lot in order to train their employees and take them to other countries in order to experience with other cultures and also to deal in different circumstances. By doing this, the company is trying to coach the employees to deal with uncertainty which will make them better workers and it will make the company rise. The measures implemented will only work if the employees are well motivated and also if the company coach them well. This will make the company rise and be well known by others if their coaching skills go well.

A Story About Wwf Essay Research

A Narrative About Wwf Essay, Research Paper A narrative about WWF # 8220 ; Welcome everybody to Raw IS War! Tonight s chief event is Biting poetries Shawn Michaels for the WWF World Heavyweight Championship. Before we begin, here is a small information on the rival, Sting, # 8221 ; announced Vince McCann. # 8220 ; He hails from Death Valley, California. At 7 pess tall and over 300 lbs, he is the biggest grappler in the WWF. He is the Man from the dark side, # 8221 ; Jim Ross stated. # 8220 ; Ladies and Gentlemen # 8230 ; .. here is your rival # 8230 ; # 8230 ; .. Biting! # 8221 ; The crowd cheers as Biting walks down the incline. He is stopped at the underside of the incline to be interviewed by Gene Oakerland. # 8220 ; Sting, if I can inquire you one inquiry. Why do you desire the rubric so severely? # 8221 ; # 8221 ; Well Gene, of all time since I was a kid, the title belt has been held by disrespecting perverts. I feel it s clip for a existent title-holder get the belt. That is why I m here, I m the people s cham # 8230 ; .. # 8221 ; Before biting could complete his sentence he is attacked by HHH. HHH s spouse distracted the referee long plenty for him to present the lay waste toing Piledriver. With Biting s caput exposed, HHH drops to the land and drives Biting s exposed caput on the cement floor. The force was plenty to interrupt his cervix. Sting was knocked out from the force of the impact. When he awoke, he was in an ambulance. # 8220 ; Where am I? Person please state me where I am, # 8221 ; Biting pleaded. The paramedic treated him to quiet down. # 8220 ; I can t move! I can t travel # 8221 ; he would state. It took about half an hr to Sharp Hospital. Two physicians were waiting for him when he arrived. The instantly took him to the operating room. It was here that Biting found out that he had suffer ed a broken spinal column. The physician ordered an experimental operation. It was a extremely unsafe operation. One muss up could kill the ace. It took five hours to finish the hard operation. Sting was wheeled into his private room. To do him experience more at place, the room was decorated with WWF ware. When Biting woke up, he had a crisp hurting in his cervix. The physician gave him some medical specialty to assist. It worked a small spot. About three hours after he woke up, a physician came in and told him that he likely neer be able to wrestle once more. Biting bosom sunk. He didn T privation to hear that. It was approximately seven in the forenoon when Biting went to kip. It had been about 10 hours since he arrived at the infirmary. For the first two months, all he did was slumber. The medical specialty they were giving him doing him really sleepy. When he was awake, he would travel his manus a small. The little motion of his custodies made the physicians highly happy. They now were certain that he wasn t paralyzed. It took him another 4s months before he could travel his arm absolutely. With the assurance he had gained, he tried to walk out of bed. Equally shortly as he was off the bed, he feel level on his face. Biting was shortly transferred to the San Diego Rehabilitation Center. For the first few months, he would merely sit in bed thought of ways to acquire back HHH. One Sunday, he happened to watch church on t.v. He saw a adult male who claimed that God cured him of palsy. Biting started to pray instantly. # 8220 ; Dear Lord, It s me Sting. I know you are truly busy and all but if you could, I would truly wish to wrestle once more. Amen. # 8221 ; Biting recited this supplication for the following two hebdomads. On the 15th twenty-four hours, he tried to travel his pess

Explain how inbound logistics, conversion operations and outbound Essay

Explain how inbound logistics, conversion operations and outbound logistics converge to provide intergrated logistics - Essay Example rations involves several essential elements of a business such as production management, information flows, transportation of goods, warehousing, inventory control etc. Handling such activities with precision has become inevitable for the companies to gain competitive advantage over their competitors and strengthen its market positioning. It covers several operational aspects of a business, such as order processing, distribution of goods, as well as packaging which are essential for the timely receipt of raw materials as well as delivery of the finished products to the end users. Logistics can be defined as â€Å"The process of planning, implementing, and controlling procedures for the efficient and effective storage of goods, services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements. This definition includes inbound, outbound, internal, and external movements1.† While the business dictionary defines logistics as â€Å"planning, execution, and control of the procurement, movement, and stationing of personnel, material, and other resources to achieve the objectives of a campaign, plan, project, or strategy. It may also be defined as the management of inventory in motion and at rest.2† Michael Porter’s Value Chain Model3, is an essential tool that helps in analyzing the various activities through which, the firms across the industry, seek to create competitive advantage. This model involves a series of support activities which are shown in the following diagram: The basic idea behind this model is to depict the various activities that create value to the organization which should be far greater than the cost involved in providing the product or service, hence creating a substantial profit margin in the process. These activities are explained through the case study of the â€Å"Bombay Dabbawalas† (Lunch box carriers from a city in India), a six sigma operation, recognized as a

Britain's conflict with the Mau Essay Example | Topics and Well Written Essays - 750 words

Britain's conflict with the Mau - Essay Example I blame it on the period of occurrence since it is evident that most of the Mau Mau individuals were illiterate (Bradley, 1999). For this reason, they failed to see the significance of taking records on events happening during the time. According to David Anderson, he gave his figures on the number of casualties that faced judgment in relating to the crimes they committed, such as murder and rebellion against the laws set by the British government (Otero, 2010, p. 151). Many different authors such as Bernard Porter have different figures that contradict with David’s article ‘How Did They Get Away with It?’ (Porter, 2005, p. 2). The crimes committed during that time include murder of thousands of natives, the majority being the Kikuyu, brutal torture and unfair justice. The British Empire’s action towards the Kenyans was against human right (Howe, 2005, p. 138). For example, crimes such as forced labor, law wages and torture were against human rights. The co nsequences for such misguided actions include offering compensation to the family members of the Mau Mau group. In the article ‘Empire: How Britain Made the Modern World’ (2003), Niall Ferguson talks about the trial of Mau Mau suspects that was altered by either bribes or favourism. The United Nations branch in charge of protecting and defending human rights should have taken actions and let the British government face the consequences (Curtis, 2003, p. 127). For example, the consequences include facing the law, doing acts of contrition, providing health services to affected Mau Mau members and creating a memorandum of understanding with the Kenyan government and the Mau Mau (Slocum, 2005, p. 70). Analyze, evaluate and interpret complex abstract ideas and relate them to Britain's conflict with the Mau Mau In analyzing, evaluating and interpreting complex ideas, I come up with the idea that colonization was both beneficial and destructive. In relating it to Britainâ€⠄¢s conflict with Mau Mau, it is true that the British government introduced civilization, education, and large scale farming (Bradley, 1999). They improved infrastructure by constructing roads, buildings and industries that served as a source of employment to the Kikuyu and Mau Mau members. The benefits of the British colonization are innumerable and its effects are still witnessed currently since the country has progressed in international business and infrastructure (Porter, 2005, p. 4). On the contrary, the colonization had its negative impacts such as misery and suffering of the Mau Mau members, e.g., separation of family members since the men had to fight for the community (Berman and Lonsdale, 2002, p. 89). The number of deaths that were as a result of the colonization was astonishingly high since many individuals lost their lives fighting for freedom and their rights. Secondly, another idea I will bring forward is that democracy is essential when dealing with a large number of people. In relating this idea to the British conflict with Mau Mau, I believe that the British could have been welcomed peacefully if they could have used democracy as a tool for ruling (Branch, 2009, p. 54). Democracy allows people to choose policies, leaders, and regulations that would govern them.

Southwest Airlines Essay Example for Free

Southwest Airlines Essay Southwest Airlines has employed unique operational strategies, incorporating industry revolutionizing methodologies, while developing and sustaining a strong corporate culture that has allowed Southwest Airlines to be profitable for a phenomenal 30 straight years and capture the Airline Industry Service Triple Crown five years in a row from 1992 to 1996. Southwest Airlines own success threatens whether it can maintain the strong corporate culture responsible for its prosperity while growing and adding additional routes. More pressing than the long-term strategy however were the terrorist attacks of September 11, 2001 that created uncertainty in the general environment of US economic trends and the task environment coping with new government security regulations that challenges whether the business model Southwest Airlines was founded on needs to adapt to continue to provide profits to stockholders. Southwest Airlines Organizational Structure Culture Southwest Airlines began in concept in 1967 and took its first flights in 1971 connecting three underserved metros in Texas: Houston, San Antonio, and Dallas. Founding members Rollin King and Herb Kelleher pursued a strategy that focused mainly on cost-leadership (goal to make flight less expensive than driving between destination points) and niche strategies (business and pleasure fliers with simple itineraries and short trips) while also offering differentiation (high frequency departures to destinations via point-to-point flights) that did not demand a premium from the customer. The founding strategy drove decisions that resulted in Southwest revolutionizing the industry. Although the aviation industry is considered highly technological, much of Southwest’s organizational design dimensions reflect conscious choices to reduce complexity, partially as a result of regulatory constraints the company faced early in its existence. Southwest was first limited to intrastate routes when it began and following deregulation of the industry in 1978 Southwest was only allowed to fly directly to adjoining states from it base at Love Field in Dallas. Southwest chose to standardize on one type of jet airliner, the Boeing 737. The choice of the 737 allowed for routinization of parts ordering, inventory control, maintenance tasks, and training, significantly reducing expenses. Southwest also chose not to incorporate the hub-and-spoke system intended to increase available seat utilization. The point-to-point route system allowed Southwest to turnaround flights much more quickly gaining greater seat utilization. Other factors reducing complexity included the decision not to serve meals and limiting checked-in baggage on short flights. Early job descriptions in union contracts were not highly formalized; ground crews, flight crews, and boarding personnel were not required to adhere to subdivision of tasks and instead were asked â€Å"to do whatever else might be needed to perform the service† to get a flight off. Agents, or liaisons, with a great deal of autonomy and wide variety of resources to bear on the flight servicing process were incorporated also. Southwest broke away from the conventional boarding system of pre-assigned seats using colorful boarding passes given to patrons on a first-come, first-serve basis encouraging early arrival of customers and preventing mediation of an accidental double assignment to a seat. In yet another innovation, after being kicked out of all the major ticketing and reservation systems except Sabre in 1994, Southwest created the first â€Å"ticketless† travel program and leveraged internet technology to become the first airline to establish a home page to sell tickets on the Internet. Currently Southwest Airlines management is organized as a team minimizing horizontal and vertical differentiation. In addition to founder and chairman, Herb Kelleher, the management team also includes, Jim Parker (CEO), Colleen Barrett (COO), plus three executive vice presidents responsible for operations (Wimberly), customer service (Conover), and corporate staff services (Gary Kelly). The top management members spend a great deal of time together and serve as a cross-functional team making decisions as one. Within Southwest there is minimal hierarchy of authority although the locus of power is centralized within this team. In contrast to highly vertical organizations, the team has a wide span of control since Southwest is more heavily staffed with mangers responsible for coordinating functions at the front-line operating level. Although the organizational structure and design of Southwest Airlines are key factors to Southwest’s success and longevity, probably the most important factor is the culture that has been nurtured and firmly established by its charismatic founder Herb Kelleher that gives Southwest Airlines its sense of identity. Throughout the organization stress has been placed on the value of â€Å"family† and affects everything from the way new recruits are hired to the way union contracts are negotiated. Southwest Airlines has a very strong â€Å"Club† Organizational Culture that incorporates at least six of the seven elements of culture: innovation (first frequent flier program, ticketless flight, first Internet home page), orientation toward people (partnering with unions, acknowledgement of exceptional employees by the culture committee), results-orientation (efficiency and adherence to 15% growth strategy that maintains a strong balance sheet to manage for bad times), easygoingness (jeans for corporate attire, Texas greetings, hugs), attention to detail (winning Airline Industry Service Triple Crown 5 years in a row), and collaborative orientation (team turn-arounds, nobody saying â€Å"it’s not my job†). Clear adherence to the core values of profitability, low cost, family, fun, love, hard work, individuality, ownership, legendary service, egalitarianism, common sense, good judgment, simplicity, and altruism are expected and reinforced through rites, ceremon ies, symbols, and myths. Just being hired at Southwestern Airlines is a rite in itself that Kelleher once described as â€Å"a near religious experience†. Candidates for entry-level positions were interviewed in groups of 30 and monitored for signs of interest, concern, and empathy for the presenter. Frequent fliers were even included in the interview panel to ensure Southwest would hire people who fit in with the â€Å"Club†. Passing the six-month probationary period is one rite of passage while being nominated to the Culture Committee was definitely both a rite of passage and a rite of enhancement providing a high amount of exposure to the corporation management and employees. Advancing to the position of operations agent is a definite rite of enhancement since it could position an employee to be a prime candidate for other front-line management jobs. Ceremonies reinforcing the cultures and values of Southwest Airlines are the responsibility of the Culture Committee and it is tasked to create the Southwest Spirit and Culture where needed; to enrich it and make it better where it already exists; and to liven it up in places where it might be ‘floundering’. The annual awards banquet is the biggest companywide event of the year for which employees from all over the system are brought to Dallas and honored for their length of service. Southwest Airlines emphasis on personal relationships keeps the employee turnover rate hovering around 7%, further ensuring that â€Å"graybeards† are around to help enforce the values and culture of the corporation. In Dallas, at the corporate headquarters, employees find walls lined with pictures of other employees receiving awards for community service activities. The pictures serve as strong symbols that reinforce that the Southwest Airline culture inspires extra-role performance, specifically organizational citizenship behaviors such as altruism. No doubt the awards ceremony also provides an opportunity for many of the legends of Southwest to be told that solidify the â€Å"we vs. them† mentality derived from the Southwest’s organizational experience fighting court battles just to survive and other unique events such as organizational founder Herb Kelleher arm wrestling a competitor for the legal rights to use an advertising logo. The organizational structure and design of Southwest combined with the organizational culture that has been nurtured has served Southwester Airlines well. Southwest Airlines success is evidenced by 30 straight years of profits and being able to grow to become the fourth largest U. S. airline (in terms of domestic customers carried). However, the terrorist attacks of September 11, 2001 resulted in a dramatic drop in airline customers and the issuance of over 200 industry regulation directives in the span of 60 days. The directives had a huge impact on the task environment Southwest and the other airlines operate within. Almost overnight, in an effort to win back airline customers, all of Southwest Airlines competitors became low-fare carriers temporarily negating one of Southwest’s marketing advantages. Security issues made the handling of passengers, baggage, and other matters more complicated and time consuming. Additionally many of Southwest’s best customers (business travelers), who due to their â€Å"last-second† arrivals at the gate, fall into the terrorist profile requiring that they be searched before being allowed to board the flight, further causing delays and threatening the validity of Southwest’s corporate motto, â€Å"you are now free to fly about the country†. Other airlines have added additional time into their flight schedules to manage perceptions of a key industry statistic that is very important to potential customers when purchasing a flight ticket; on-time arrival percentage for the particular airline. These factors have reduced profits, almost ending Southwest’s string of 30 consecutive years of profit, and placed Southwest next to last amongst major US airlines in percentage of on-time arrivals. At this point management is pondering whether changes in the fundamental business model are necessary to protect the bottom line and increase on-time performance. Proposed Solutions Analyzing post 9/11 performance in the airline industry convinces us that Southwest Airlines business model of frequent departures, unassigned seating, point-to-point flights, equipment standardization, strong family culture, and managed growth is sound. Amongst major US Airlines only Southwest and JetBlue were profitable between first quarter 2001 and first quarter 2002. In fact, cost/seat mile for Southwest has decreased in the period and revenue should increase as the US becomes more convinced of airline security and other airlines are forced out of the low-fare segment to try and earn profits. Management may be caught up in comparing its net income to its own past performance when they should be comparing it relative to its competitors who are doing far worse. Changing the business model in an environment of uncertainty would be disastrous resulting in employee turnover (feeling they no longer fit the company), huge hiring and retraining costs, and additional costs associated with attracting a new type of customer. Southwest’s business model displayed its resilience and daptability, when Southwest made the decision to increase schedules, after 9/11, and to continue to add Norfolk to its list of cities served. The decision allowed Southwest to increase market share in passenger miles flown from 7. 5% in first quarter 2001 to 7. 8% in first quarter 2002. Increased market share should increase revenue and profits when security regulation stabilizes and customers return to the airlines. The on-time arrival percentage is a skewed inaccurate statistic being manipulated by Southwest’s competitors. Although turnaround times have grown from 24 to 27 minutes this is still far superior to the industry average which is twice as much. However, to ensure last minute arrivals are boarded quickly we believe Southwest should go ahead and hire or pay for additional security in the gating areas in the short-term. Eventually new security equipment, such as high resolution x-ray scanners, will be deployed upstream of the gating areas by the US government, mitigating the need for preboarding searches. Southwest’s employees, with their strong sense of company ownership, will serve as the alarm to tell management when the added expense of federal security agents is no longer needed in the gating areas. Adding time to flight schedules increases the likelihood that a reduction of one flight departure from each city could be necessitated at a great reduction in profit ( 56 cities X 96 passengers X 500 miles avg. flight. X $. 8 profit cents/mile = $750,000 using 2002 profit data, = $3,494,400 using 2001 profit data of $1. 30 cents/mile). In order to continue growth, Southwest should first pursue adding the long flights, similar to the Oakland to Baltimore route, connecting highly serviced cities. The high seat utilization coupled with low per-flight labor costs will increase profits without requiring additional labor expenses that would be incurred if new cities were added to the service list. JetBlue is making a handsome profit on these longer flights. When the market has stabilized Southwest should once again pursue adding new cities to their service list while continuing to add longer flights. Finally the inaccurate perception by industry analysts, and potentially future customers, that Southwest service levels are declining should be aggressively attacked using one of Southwest’s legendary strengths, humor in advertising. The culture committee should be recruited to brainstorm advertising ideas pointing out that competitors cannot beat them in service levels so they have to cheat to beat the system. After all, Southwest Airlines continues to be #1 in fewest customer complaints for the last twelve consecutive years. Ads could humorously depict travelers boarding competing airlines in summer vacation attire, being passed in mid-flight by hot air balloons and hang gliders, and deboarding during blizzard conditions. The ending tag line would reassure current and future customers, â€Å"You are still free to move about the country†.

Lady Macbeth Seduces Macbeth In Many Ways Essay -- essays research pap

Lady Macbeth does everything in her power to seduce Macbeth. She comforts him and gives him strength after Duncans murder. She emasculates and belittles him to convince him to commit the murder. She covertly seduces Macbeth by her suicide. When Macbeth finds out about her death he loses all hope and gives up on life. After Macbeth's deed was done, he would of succumb to his guilt if it weren't for lady Macbeth. His paranoia started to get the best of him. Macbeth thinks that someone has heard him commit the crime, " I have done the deed, didst thou not hear a noise? " (Macbeth, II, II, 15) The good Lady tells Macbeth she heard nothing, she is comforting him by reassuring him that no one heard a thing, " I heard the owl scream and the crickets cry. Did not you speak? " (Macbeth, II, II, 16 - 17) Macbeth feels guilt and pity for what he has done to Duncan, he looks down on himself. [looking at his hands] " This is a sorry sight. " (Macbeth, II, II, 22). Lady Macbeth comes through and shows Macbeth comfort and strength before he loses it and does something irrational. When Macbeth returns to his chamber after killing Duncan and Lady Macbeth learns that he didn't carry out the end of the plan, the reader sees a moment of panic in Lady Macbeth. She quickly regains he r composure, though, and decides that she must complete the plan herself. She says to Macbeth, "Give me the daggers. The sleeping and the dead are but ...

Learning Team Presentation Data Collection Essay

This pack of QNT 351 Week 2 Learning Team Paper – Data Collection shows the solutions to the following problems: Use either the data one of your Learning Team members retained from RES/351 or the data from University of Phoenix Material: Ballard Integrated Managed Services, Inc., Part 1. Discuss with your team whether you have data from RES/351, and if your team would like to use one team member Deadline: ( ), Business – General Business I need tutorials from week 1-5 with all assignments!!! Please help me Learn to budget. No matter where you get your money as a college student, you need to make sure your money lasts as long as you need it. Make a list of your expenses and think of how you can cut corners so that you can do what you need to do without going broke. This pack of QNT 351 Week 2 Learning Team Paper – Data Collection shows the solutions to the following problems: Use either the data one of your Learning Team members retained from RES/351 or the data from University of Phoenix Material: Ballard Integrated Managed Services, Inc., Part 1. Discuss with your team whether you have data from RES/351, and if your team would like to use one team member Deadline: ( ), Business – General Business I need tutorials from week 1-5 with all assignments!!! Please help me Learn to budget. No matter where you get your money as a college student, you need to make sure your money lasts as long as you need it. Make a list of your expenses and think of how you can cut corners so that you can do what you need to do without going broke. This pack of QNT 351 Week 2 Learning Team Paper – Data Collection shows the solutions to the following problems: Use either the data one of your Learning Team members retained from RES/351 or the data from University of Phoenix Material: Ballard Integrated Manage†¦ Complete course guide available here – https://bitly.com/1xptjLj Learn how to write an essay using the â€Å"5 Paragraph Essay† format. This is a simple essay format that is often taught in elementary or middle school. Although it is simple to learn, it is invaluable in college. This format will help you easily get through most essay assignments. Deadline: ( ), Business – General Business

Education System India Essay

Education is a co-current state level subjects and under the Indian Constitution education is made a Fundamental Right and Directive Principles of State Policy further needed free education and other facilities to children. There is no discrimination among the people on the basis of religion, caste or creed/faith etc. However, the minorities are given right to run their own educational institutions with financial aid from Government and they are free to introduce their religion, language in their institution. Education is compulsory and free upto primary standard. Indian education system has a wide structure and the educational institutions can introduce the education or learning pattern as below VA years in pre-nursery schools, in the primary schools upto V class or so. Education is further upgraded upto 10+2 system where the examinations are conducted by the Board at 10 and 12. Thereafter, students are free to choose the courses of their own at any stage, i.e. primary, secondary, s enior secondary level. Schools are of different levels. Local Boards run the schools upto Primary, V standard, both in mother tongue and English medium. Thereafter the schools may upgrade themselves upto X known as Secondary schools. They can also be upgraded upto 12, called Senior Secondary schools. The education is a co-current (state level) subject and the Central Government cannot interfere in their functioning. As such schools are pre- primary, pre-nursery, then primary, secondary and senior secondary run both by the private bodies as well as by Government. Indian schools are not as well organised as they are expected. Private/Public school charge high fee and have control on their institution. They only need the registration by the Centre/State Government or their Bodies and Management. While the Education Department has a loose control over these Private/ Public Schools government has its own schools where the normal fee is charged and the students belong with poor section of society. Overall the condition of government schools is pathetic. At state level School Education has its own organisational set up. Under this democratic set up Education Deptt is supported by the Minister of Education who has a Secretary of Education to supervise the Department with the help of Director Education who belongs to I.A.S. cadre of service. The Department is further divided into districts Deputy, Joint Directors to look after the working of schools. Under the educational system Central Board Secondary Education (C.B.S.E) is set up to maintain, the quality in Education and provide minimum qualification of the teaching staff and other necessary requirement for the school and conduct the Exams 10 and 12 standard. It has a control over both Public Private and Government Schools. After the exam; issues certificates of 10th and 12th class/standard this student who passed the Examination. C B.S.E. has its office in New Delhi. Under the Education system to keep the hi standard of Education and to maintain to quality Education an independent body is set up known N.C.E.R.T. that is National Council of Educatio n Research and Training with its Headquarters at N Delhi. This institution published textbooks for t school on all subjects and has a panel of specialists its list. The books are to be taught at schools in t country. It also conducts the competitive examination at all India level for the talent search from primary lei upto graduation and provides stipend or sponsors to that highly talented students. Teachers are the backbone of the educational system in India. Government has set up a permanent body for the selection of the teachers known as N.C.T. i.e. National Council of Teachers Education. It conducts the training and selection of the teachers and provides certificate/degree for the teachers which are an essential qualification for the teachers who seek the employment in teaching schools known as B.Ed, or Shastri education. MIEPA in set up by the Government to look after the administration and planning of education in the country the body is known as National Institute of Educational Planning and Administration. It looks ail the work of the educational /teaching/administration under the ministry of HRD an autonomous body. Kendriya Vidyalay Organisation (KVO) was set up under the Education Ministry, Government of India, New Delhi. It established 10+2 system in schools all over the country for the Government employees who use to effect posted or transferred in the country. It is good for the Central Government employees and schools are run on the medium of English from primary to twelfth standard. State Council of Educational Research and Training (SCERT) are set up in all the states to look after the training and research work on the lines of NCERT which is at all India level. Its refresher courses, even modifies the curriculum of the schools and textbooks arc written for the secondary level standard in the state. It also arranges seminars, discusses and refresher courses for the teaching staff. There are a number of educational institutions at the District level. A Distt. Officer/ Inspector of schools looks after the educational institutions in his/her district. He/She also coordinates the different activities upto the Commissioner, State level in each district. Under this scheme, a college (Inter) 10+2 on the Government expenses is to be spent in each District and other schools are under his observation. Besides, a training centre for Primary teachers, or other refresher courses also opened in the district. The recruitment institute for the teachers, examination centers and the Boards offices are also on the line, such as Minorities schools. Local educational institutions play an important role in the area of education. As our country is poor and cannot afford the heavy expenses of Educational institutions, local education body’s arc allowed opening their schools and Government recognizes these institutions at par with the Government institutions. Minority institutions have their own schools with their own expenses or Government grants in-aid. But they fill the gap and help the Government to reduce its burden.

Working with Individuals Essay

Working with Individuals Essay Working with Individuals Essay Working with Individuals Clients Interview Wilson K. Ogletree HUMS 250 Elizabeth Gardner LMSW August 29, 2013 A. Identifying Information: Name of client- Tina Address: 1515 Park Lake Ave. Rochester, NY 13378 Phone number: 200-2339 Work place of client: Corel Corporation Age 55 Providers that are involved name, phone numbers, and agency: Family Court, Jeff Dolby 412-6608 Probation Officer B. Present Problems: 1. Current symptoms and compliants- She stated that there are no symptoms in the past or any at this present time. Tina has mention that the only compliant is her younger son Bobby is being very defiant and arguing with her. 2. Problems in home- Tina stated that her son Bobby is having problems staying in school and is on probation for fighting. 3. Problems at work- Tina stated that she is able to go to work and concentrat on doing her job. 4. Problems with peers- Tina stated that she usually dont hardly socialize with her family based on no communication, and trust. 5. Problems during leisure activities- Tina does alot of activities with family as much as she can when not working. C. Current Living Situation & Activities: 1. Who does client live with? Tina has stated that she is staying with older daughter Trish 28, and granddaughter. Tina also stated that her other three kids moved in with her at Trish her two brothers and one sister. There relationship is steady and they try to spend time together doing activities as a family. Such as going to the malls, playing cards, and having family meetings once a week to see how is everyones week is going on in and out the household. She also stated that she gets along very good with her children accept for Bobby who is 18 years old. 2. Relationship between client and parent/guardian- Tina stated that she and her mother and father have a good relationship. Both parents are very active, and supportive. Tina stated that both parents spend much time with grandchildren as much as they can. Tina father have great relationship when she needs somethings around the apartment done dad helps them complete many task around the apartment and he spends a great amount of time with all the children. 3. Relationship between client and (parents) a. Please list all siblings by name Tina and parents Molly mother and Jeff father have a strong relationship together. Mother and Father are supportive to her and the children. The children enjoy there company as much as the grandparents enjoy them. 4. What activities does client engage in- Tina likes to go to casino when she has a day of from work, and like taking walks on the weekend to help relax after working all week. She also stated that she plays this game candy crush that she loves playing because it relaxes her and reading books. 5. Any problems with sleep- None at this time- Tina stated that her sleeping is very good. D. Stressors: Deaths in family- Father, he was full of joy, and he loved the children. He treated all people with respect, kindness and would give the shirt of his back for anyone. Its been awhile since he past away but we realized he will be in are heart, and spirit for ever. Divorce- Stated she did not like talking about it because it brings back bad memories, pain, saddness. Illness- None stated during interview Moves/Relocations- Tina stated

Global strategy & competitivness Essay Example | Topics and Well Written Essays - 1250 words

Global strategy & competitivness - Essay Example It is therefore a whole package affair where ingenuity in attaining competitive edge is a necessity. This paper will delve on Microsoft Corporation in regards to the above stated international business strategies while making comparison with its competitor: Google. Microsoft Corporation Core competencies of any firm need to offer real prospects of a wider market, contribute heavily towards the end product and above all, they should be hard to imitate. Leveraging on core competencies has become a contemporary strategic issue for firms especially those that offer technological products. However, a firm must identify these competences before capitalizing on them. Microsoft started by dividing its technological products into separate families. Some of the families include Office, Windows and MSN among others. The company then maps out these core competencies to fit its capabilities in delivering high quality and consumer friendly products. The major core competencies for Microsoft are ma inly those that ultimately lead to high revenue generation and improved product development such as licensing, advanced infrastructure and software development among others (Hitt, Ireland & Hoskisson 128). The company labels the above competences as Microsoft Competencies. These competencies assist the customers in differentiating the available skills and expertise. In developing core competences a firm should be enlightened on customer needs in the individual markets they serve especially in case of international companies. Microsoft uses the competencies to bring together all its business partners and their collaborative activities. Microsoft products offer a high level of connection for the customers. They connect the customers to many choices for example in business management and operation e.g. through Office and a range of operating systems. The products also come with guaranteed flexibility where customers are able to make certain products suit their particular needs for exam ple as pertaining to software usage. It is also important to note that for these aspects to remain as core competences for this long, Microsoft has invested a great deal over the years in research and development (R&D). Through R&D, the products become more sophisticated while considering their functionality in the wider global market (Hitt, Ireland & Hoskisson 209). This is the same factor that renders Microsoft products difficult to imitate. One notable characteristic in utilizing core competencies is that they do not wear out in respect to their importance but in turn are enhanced for attainment of higher competitive advantage. Microsoft Product Differentiation Based on Markets Operations on a global scale prove tricky, time consuming and resource exhausting. Microsoft has adopted a differentiation strategy so as to gain competitive advantage over its competitors in United Arab Emirates. The main differentiation of Microsoft products lies in the language and product customization to fit Arabic speaking customers. Microsoft products for example the Office Suite is compatible with Arabic language and even culture. Features such as thesaurus and grammar checker have been incorporated in Arabic which facilitates the user-friendly aspect of Microsoft’s products not only in the UAE but also in the rest of the Arab World (Ireland, Hoskisson and Hitt 2008).